Frequently Asked Questions
Contact your presbytery for information related to your user name or password.
Be sure that you are using five (5) numbers for your user name. The user name for a church is the PIN number. You will need to add leading zero’s if your PIN is fewer than five numbers. Example, you PIN number is 123. The user name would be 00123.
The passwords are also case sensitive. The letter O and number zero 0 often look the same, as well as the letter I and the number one 1. If one does not work try the other.
In most cases, this is an issue with the browser you are using. We suggest using Firefox for best results.
Contact your presbytery for information. Presbyteries establish their own deadline.
No. Hitting the ‘Accept’ button on the bottom of a page saves the data. You may exit and return to enter additional pages at a later time.
The information on the Racial Ethnic page compares figures entered on the Membership page and the Miscellaneous page. The Active figure needs to be equal to or less than the ‘Total Ending Membership’ on the Membership page. The Session and Deacons columns need to be equal to or less than the ‘Total Session’ and ‘Total Deacons’ on the Miscellaneous Page.
The items on this page total down each column and are separate figures.
The information on the Age/Race Gender page compares figures entered on the Racial Ethnic page. These figures need to be equal to or less than the numbers entered in ‘Active’ section. The items in this section total across.
Example: If you enter 5 Asian Men and 5 Asian Female for a total of 10 Asians, then a 10 or higher needs to be in the Asian Active field on the Racial Ethnic page.
You have two options.
On the main screen when you first log into the program, above your church address area you will see a button that says “PDF.” Pressing this will create a copy of your current year report as a PDF.
The other option:
After logging into the program, on the right side, you’ll see the option Reports. Below is the portion of the workbook (page 5) explaining how to print.
To print or download a copy of your report press the option “Reports.” You’ll need to work through a series of options.
To view or print a copy choose “Church Report.” It will then ask you for the year you would like to view.
Your report will appear in a box, scroll down to view page one, then use the blue arrow buttons on the top of the page to move to the second page. To print a page use the drop down box that reads “Select a Format.” I suggest using the Acrobat (PDF) option for a clean copy of your report. Press the Export button to download your desired format.
Call your presbytery for immediate help or email OGARecords@pcusa.org for additional help.